Privacy Policy
Effective Date: January 1, 2026
1. Introduction
Welcome to Cruise Port Compass ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this Privacy Policy carefully.
2. Data Collection
We may collect information about you in a variety of ways. The information we may collect via the App includes:
- Personal Data: We may collect personal information such as your name and email address when you voluntarily provide it to us, for example, when contacting support.
- Location Data: With your permission, we may collect and track location information from your device to provide port guidance and ship tracking features.
- Usage Data: We automatically collect information regarding your interaction with the App, such as the features you use and the time spent on the App.
3. Usage of Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We may use information collected about you via the App to:
- Provide port guides and track your ship's location.
- Improve App performance and user experience.
- Respond to customer service requests.
- Monitor and analyze usage and trends to improve your experience with the App.
4. Third-Party Services
We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, and customer service. These third parties are bound by strict confidentiality agreements and are prohibited from using your data for any other purpose.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
6. Children's Privacy
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
7. Changes to This Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: